F A Q

Quail's Inn FAQ

Q. Why does it cost more to book through VRBO or Airbnb? 

Above the annual subscription fee they charge. They also add hefty transaction fees for both host and guest. We initially started our own booking site to allow our regular returning guests the chance to avoid the additional costs. 

 

Q. It seems you allow 10, but you only have beds for 8? 

Since we specialize with family groups, numbers can be flexible. The beds and mechanical systems limits us to 8 adults and teens.  We do go up to 10 if two or more guest are 12 or under. Babies aren't counted :) 

 

Q. Is there a noise curfew? 

Yes between 11 PM and 6 AM. However, the pool deck is completely isolated, neighbours can't hear any noise from that area. So late nights or noise in pool area is not a problem. Anywhere else on the property however there's an 11 PM (loud) noise curfew. Coming and going beyond 11 pm is disruptive to us as our space is at the front of the property.

 

Q. What about Pickle-Ball noise? 

Unlike the pool area, the sport court is close to our neighbours. Pickle-ball play must end by 9 pm or once it is dark out whichever comes first. Noting it is too dark to play roughly 30 minutes after sunset. As for mornings, please avoid play before 7 am.


Q. Is the property children friendly?

Absolutely, it is a great family house. All one level, fun for the tiny tots learning to walk. Or anyone with mobility issues. Long flat private drive to learn to bike. One of the bathrooms has a small tub. The pool has large steps for adults to sit with non-swimmers. We also have a number of children items to pull out upon request. Including; One (24" x 38”) baby crib. 2 Pack n Play. A few 3" thick 3" X 5" folding child's floor mattress (bring sleeping bag). Two booster seats, one with tray. Baby/toddler pool (fill with warm water from pool shower), misc floatation (ask). A stroller (not for off road) . Children's patio chairs & play table. Plenty of books and some toys. WARNING: Parents must remove any cleaners below sinks and baby proof as needed. 

 

Q. Can we play Pickle Ball in the tennis court? 

Yes, in fact our 2024 tennis court resurfacing project added permanent PickleBall lines.

 

Q.  Are the pool and hot tub open all year? 

The hot tub is year round. We aim to have the pool open and balanced by the May long weekend. And shut down is usually completed by the end of Sept. Pool heat depends on the weather. If overnight temperatures are below 15C, the pool may not be warm.

 

Q.  Your property looks like a great place to have a wedding. Would you consider this? 

Unfortunately not. Although the property appears suitable. It is not. The property is at the end of a quiet family neighbourhood, therefore increased traffic is discouraged. However, Quail's Inn is the perfect spot for family & guests that want to retreat from all of the wedding excitement. In particular the grand-parents and children.

 

Q. Is the property "Accessible" ? 

Yes to a great extent. The entire house is on one level. There is a long flat paved driveway and the parking is spacious and close to the front door. One step to enter house. Hallways are wide. The bedroom doorways are 29" wide. Showers are step-in with a small ledge. If you have particular questions. Please contact us.

 

Q. Are you close to the beach? 

Yes a short 7-10 minute drive or 25-35 minute bike ride down a safe bike trail will take you to Lakeshore Drive, which of course has a number of popular beaches. However most families simply stay close to home and enjoy the large concrete pool, huge private pool deck, private tennis court, walking and biking trails, stocked fish pond .... on and on. 

 

Q. Is it true the province of BC has regulated against Airbnbs? 

Quail’s inn is licensed and compliant and not affected by the new regulations.  Affective May 2024 most Airbnbs will be disallowed in Kelowna. 

 

Q. I need to keep working remotely, how reliable is your internet connection? 

We have fibre to the property. Our plan includes 150 Mbps download, 150 Mbps upload and unlimited GB use.

 

Q. Are you near shops? 

A short drive takes you to all major stores. However, many people find it easier to walk through the park. Canadian Super Store and Costco are also an easy walk. Be sure to study the MAP

 

Q. Is Quail's Inn close to the Farmer’s Market?

We were a walk away for decades but in 2024 they moved to the Landmark area approximately 10 blocks away.

 

Q. Can we ride your horses? 

Unfortunately not. Other than one trained for riding. The others are youngsters brought in as projects for re-sale and can be a bit unpredictable. However, for the enthusiasts, please never hesitate to come by if we're out grooming or bathing one of them.

 

Q. Do you supply bikes to ride? 

No sorry we don't. However we do have plenty of secure storage space in the carriage house. We urge you to bring your bikes as adjacent trails are abundant.

 

Q. Can we bring our pet? 

No pets sorry. We're listed as a "NO PETS" property on the other big marketing channels. As such, travellers with allergies are relying on this information. 

 

Q. Is there a laundry? 

Absolutely. And we provide detergent. The entire house is fully supplied. Toilet paper,  paper towel, napkins, dish soap. Once booked, we can provide (upon request) a list a week or so prior to check-in that even includes pantry items such as salt & pepper etc... 

 

Q. Can we save the cleaning fee by doing it ourselves? 

We hire a dedicated professional crew that handle turnover between stays. As well, all sheets and towels are sent to a professional laundering service, folded and returned.